Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Tape measure
- Wall mount kit (if wall mounting)
- Power drill (for wall mounting)
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Assemble Stand: Attach the TV stand using provided screws and screwdriver. Ensure it's securely fastened.
- Choose Location: Place on a stable, level surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Antenna/Cable Connection: Connect your antenna or cable box to the appropriate input.
- Initial Setup: Turn on TV and follow on-screen instructions for language, network, and channel setup.
Specifications
| Model Series | 50U2963DG |
| Screen Size | 50 inches |
| Display Type | 4K UHD LED |
| Resolution | 3840 x 2160 pixels |
| Smart Platform | Amazon Fire TV Edition |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 60Hz |
| Audio Output | 20W (2 x 10W) |
| Connectivity | 4x HDMI, 2x USB, Ethernet, Wi-Fi, Bluetooth |
| Power Consumption | 70W (typical) |
| Dimensions (with stand) | 112.5 x 71.8 x 24.5 cm |
| Weight | 12.8 kg (with stand) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Panel Warranty: 2 years on LCD panel
- Extended Coverage: Optional protection plans available
For warranty service, contact Toshiba Customer Service at 1-800-631-3811 or visit Toshiba.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity in every scene.
Dolby Vision HDR
Enjoy enhanced contrast, superior color, and brighter highlights with Dolby Vision HDR technology for a more realistic viewing experience.
Amazon Fire TV Built-in
Access over 1 million movies and TV episodes, plus thousands of channels, apps, and Alexa skills with the built-in Fire TV experience.
Voice Control with Alexa
Use your voice to launch apps, search for content, control smart home devices, and more with the included Alexa Voice Remote.
Game Mode
Reduce input lag and enhance responsiveness for smoother gaming experiences with dedicated Game Mode settings.
Auto Low Latency Mode
Automatically switches to Game Mode when a gaming console is detected, optimizing settings for the best gaming performance.
Connectivity Options
HDMI 2.0
4 HDMI inputs supporting 4K@60Hz, HDR, and HDCP 2.2 for all your connected devices
USB Ports
2 USB ports for media playback from external storage devices
Wi-Fi & Ethernet
Dual-band Wi-Fi and Ethernet for stable internet connectivity
Bluetooth
Bluetooth connectivity for wireless headphones and speakers
Optical Audio Out
Digital audio output for connection to soundbars and home theater systems
RF Input
Antenna/cable input for live TV viewing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, power outlet issue | Check power connections, try different outlet, ensure remote has batteries |
| No picture/sound | Input source incorrect, loose cables | Check input source selection, ensure all cables are securely connected |
| Poor picture quality | Signal strength, incorrect picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Router distance, network congestion | Move router closer, restart router, use Ethernet connection |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, restart TV |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Check internet connection and router settings
- App Crash: Clear app cache or reinstall application
- Update Failed: Check internet connection and storage space
- Audio Dropout: Check audio settings and cable connections
- Overheating: Ensure proper ventilation around TV
Manual Downloads
Current Model Manuals
50U2963DG
50-inch 4K Fire TV Edition
50U2963DB
50-inch 4K Smart TV
50UF3D63DG
50-inch 4K HDR TV
50UL3D63DA
50-inch 4K LED TV
Popular Previous Models
50L711U18
50-inch 4K Android TV
50L610U14
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50L3450U
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