Installation Guide
What's in the Box:
- Fire TV Stick 4K
- Alexa Voice Remote
- USB cable and power adapter
- HDMI extender
- 2 AAA batteries
- Quick Start Guide
Step-by-Step Setup
- Connect to TV: Plug Fire TV Stick into an available HDMI port on your TV. Use HDMI extender if needed for better connectivity.
- Power Connection: Connect the USB cable to Fire TV Stick and plug into power adapter, then into wall outlet.
- Turn On TV: Switch TV input to the HDMI port where Fire TV Stick is connected.
- Insert Batteries: Install 2 AAA batteries into Alexa Voice Remote.
- Wi-Fi Setup: Follow on-screen instructions to connect to your home Wi-Fi network.
- Amazon Account: Sign in with your Amazon account or create a new one.
- Complete Setup: Follow remaining on-screen prompts to complete registration and setup.
Specifications
| Model | Fire TV Stick 4K (2023) |
| Resolution | 4K Ultra HD, HDR10, HDR10+, Dolby Vision, HLG |
| Audio | Dolby Atmos, Dolby Digital Plus |
| Processor | 1.7 GHz quad-core |
| Storage | 8 GB internal storage |
| Memory | 2 GB RAM |
| Connectivity | Dual-band Wi-Fi, Bluetooth 5.0 |
| Ports | HDMI output, Micro-USB for power |
| Voice Control | Alexa Voice Remote included |
| Dimensions | 99 x 30 x 14 mm |
| Weight | 53.5 g |
| Power Requirements | 5.25V, 1A (included adapter) |
Warranty Information
- Limited Warranty: 1 year from date of purchase
- Technical Support: Free lifetime support
- Extended Coverage: Optional protection plans available
For warranty service, contact Amazon Customer Service at 1-888-280-4331 or visit Amazon Device Support
Key Features
4K Ultra HD Streaming
Stream in stunning 4K Ultra HD with support for HDR10, HDR10+, Dolby Vision, and HLG for brilliant colors and enhanced contrast.
Alexa Voice Control
Use your voice to launch apps, search for content, control playback, and smart home devices with the included Alexa Voice Remote.
Dolby Atmos Audio
Experience immersive, cinematic audio with Dolby Atmos support for moving audio that flows all around you with breathtaking realism.
Live TV & Streaming
Access over 1 million movies and TV episodes, plus live TV, news, and sports with subscriptions to Netflix, Prime Video, Disney+, and more.
Smart Home Control
Use your Fire TV to view camera feeds, control compatible lights, thermostats, and other smart home devices with Alexa.
Fast Streaming Performance
Quad-core 1.7 GHz processor ensures fast streaming in up to 4K Ultra HD with quick app launches and smooth navigation.
Supported Streaming Services
Prime Video
Access thousands of movies and TV shows included with Prime
Netflix
Stream Netflix originals and licensed content in 4K
Disney+
Watch Disney, Pixar, Marvel, Star Wars, and National Geographic
Hulu
Stream current season TV shows and Hulu Originals
YouTube
Access millions of user-generated and professional videos
HBO Max
Stream HBO originals, Warner Bros. movies, and exclusive content
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No picture on TV | HDMI connection, power issue, wrong input | Check HDMI connection, ensure power is connected, select correct TV input |
| Wi-Fi connection issues | Weak signal, router issues, incorrect password | Move closer to router, restart router, verify Wi-Fi password |
| Remote not working | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Buffering or poor video quality | Slow internet, network congestion, app issues | Check internet speed, restart device, update apps |
| No sound | Audio settings, HDMI connection, TV volume | Check audio settings, ensure HDMI secure, increase TV volume |
| Device running slow | Storage full, too many apps, need restart | Clear cache, uninstall unused apps, restart device |
Common Error Messages
- Network Error: Check internet connection and router settings
- Playback Error: Restart the app or check subscription status
- Storage Full: Delete unused apps or clear app cache
- Update Failed: Check internet connection and try again
- Remote Not Paired: Hold Home button for 10 seconds to re-pair
- HDCP Error: Check HDMI cable and TV compatibility
Manual Downloads
Current Model Manuals
Fire TV Stick 4K Max
Latest 4K streaming with Wi-Fi 6
Fire TV Stick 4K
4K Ultra HD streaming device
Fire TV Stick Lite
HD streaming with Alexa Voice Remote
Fire TV Cube
Hands-free 4K streaming with Alexa
Previous Generation Models
Fire TV Stick 4K (2021)
Previous generation 4K model
Fire TV Stick (3rd Gen)
1080p HD streaming device
Fire TV Stick 4K (2018)
First generation 4K model
Fire TV (2nd Gen)
Set-top box with 4K streaming