Installation Guide
Tools Needed:
- Phillips screwdriver set (#00, #0, #1)
- Plastic spudger tools
- Anti-static wrist strap
- Tweezers
- Thermal paste
- Compressed air
Step-by-Step Installation
- Safety Precautions: Always wear anti-static wrist strap and work on clean, static-free surface.
- Battery Removal: Disconnect AC power and remove battery before any internal work.
- Back Cover Removal: Remove all screws from bottom cover and carefully pry open using plastic tools.
- Memory Installation: Insert RAM modules at 45-degree angle and press down until clips engage.
- Storage Installation: Connect SSD/HDD to SATA connector and secure with mounting screws.
- Thermal System: Apply thermal paste to CPU/GPU and reattach heatsink with proper screw sequence.
- Reassembly: Replace all components in reverse order and test system functionality.
Specifications
| Model Series | Tecra X50 / Portégé X30 / Satellite Pro |
| Processor | Intel Core i5/i7 11th Generation |
| Memory | 8GB/16GB DDR4 3200MHz (Max 64GB) |
| Storage | 256GB/512GB/1TB NVMe SSD |
| Display | 14" / 15.6" FHD IPS (1920x1080) |
| Graphics | Intel Iris Xe / NVIDIA GeForce MX350 |
| Battery | 4-cell Li-ion 53Wh |
| Operating System | Windows 11 Pro |
| Connectivity | Wi-Fi 6, Bluetooth 5.1, Thunderbolt 4 |
| Dimensions | 323 x 218 x 17.9 mm |
| Weight | 1.2 kg |
| Power Adapter | 65W USB-C |
Warranty Information
- Standard Warranty: 3 years parts and labor
- Battery Warranty: 1 year
- International Warranty: Available for business models
For warranty service, contact Toshiba Customer Service at 1-800-TOSHIBA or visit Toshiba.com/support
Key Features
Durability & Build Quality
Toshiba laptops feature magnesium alloy chassis and military-grade durability standards (MIL-STD-810H) for exceptional reliability in demanding environments.
Advanced Cooling System
Dual-fan cooling system with heat pipes ensures optimal thermal performance during extended usage and high-performance tasks.
Security Features
Comprehensive security suite including fingerprint reader, TPM 2.0, Kensington lock slot, and privacy screen options.
Connectivity Options
Multiple connectivity ports including Thunderbolt 4, USB 3.2, HDMI, and Ethernet for versatile peripheral connections.
Battery Life Optimization
Smart battery technology with power-saving modes and rapid charging capability (0-80% in 60 minutes).
Serviceability
Easy-access design with removable bottom panel and clearly labeled components for simplified maintenance and upgrades.
Service Components Explained
Mainboard Replacement
Step-by-step guide for system board replacement and BIOS recovery procedures
Display Assembly
LCD panel and hinge replacement instructions with cable routing diagrams
Keyboard Service
Keyboard removal and replacement procedures including flex cable connections
Battery Service
Battery replacement guidelines and power calibration procedures
Thermal System
Fan replacement and thermal paste application techniques
Ports & Connectors
USB/HDDI/audio jack replacement and soldering guidelines
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power / Won't turn on | Battery drained, AC adapter failure, power button issue | Check AC adapter, reset EC, test power button functionality |
| Overheating | Dust accumulation, thermal paste degradation, fan failure | Clean cooling system, replace thermal paste, check fan operation |
| No display | LCD failure, graphics issue, backlight problem | Test external display, check LCD cable, verify graphics drivers |
| Keyboard not working | Flex cable loose, keyboard failure, liquid damage | Reseat keyboard cable, test with external keyboard, inspect for damage |
| Battery not charging | Battery wear, charging circuit failure, AC adapter issue | Check battery health, test charging circuit, verify AC adapter output |
| Wi-Fi connectivity issues | Driver issues, hardware failure, antenna disconnection | Update drivers, check Wi-Fi card seating, inspect antenna cables |
Diagnostic LED Codes
- 1 Long, 2 Short: Memory error - Reseat RAM modules
- 2 Long, 1 Short: Display error - Check LCD cable and graphics
- 3 Long Beeps: System board failure - Check mainboard components
- Continuous Beeping: Overheating - Check cooling system
- No Beep, No Display: Power issue - Check power supply and EC
- Flashing Power LED: Battery/charging issue - Check battery and charging circuit
Manual Downloads
Current Model Manuals
Tecra X50-G
15.6" Business Laptop
Portégé X30L-G
13.3" Ultraportable
Satellite Pro C50-G
15.6" Mainstream
Tecra A50-G
15.6" Value Business
Popular Previous Models
Portégé X30-E
13.3" 10th Gen
Tecra X40-D
14" Business
Satellite Pro L50-B
15.6" 8th Gen
Portégé Z30-C
13.3" Ultrabook