Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Attach Stand: Secure the TV stand to the base using provided screws and ensure it's firmly attached.
- Choose Location: Place on a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Network Connection: Connect to Wi-Fi or use Ethernet cable for internet access.
- Initial Setup: Follow on-screen instructions to complete initial setup including channel scan and smart features configuration.
Specifications
| Model Series | 43U7965DB |
| Display Type | 4K UHD LED |
| Screen Size | 43 inch |
| Resolution | 3840 x 2160 pixels |
| Smart Platform | Amazon Fire TV |
| HDR Support | HDR10, HLG |
| Refresh Rate | 60Hz |
| Audio Output | 20W (2 x 10W) |
| Connectivity | 3 x HDMI, 2 x USB, Ethernet, Wi-Fi, Bluetooth |
| Power Consumption | 65W (typical) |
| Dimensions (with stand) | 96.5 x 62.5 x 21.8 cm |
| Weight | 8.2 kg |
| VESA Mount | 200 x 200 mm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on LED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Toshiba Customer Service at 1-800-631-3811 or visit Toshiba.com
Key Features
4K UHD Resolution
Experience stunning picture quality with 4K Ultra HD resolution, delivering four times the detail of Full HD for incredibly sharp and lifelike images.
Amazon Fire TV
Built-in Amazon Fire TV platform provides access to thousands of apps, games, and Alexa voice control for seamless entertainment.
HDR Technology
High Dynamic Range support with HDR10 and HLG delivers enhanced contrast and colors for more realistic and vibrant picture quality.
Dolby Audio
Advanced audio technology provides clear dialogue, detailed sound effects, and immersive surround sound experience.
Alexa Voice Control
Use your voice to search for content, control playback, adjust volume, and access smart home devices with built-in Alexa compatibility.
Game Mode
Optimized settings reduce input lag and enhance motion handling for smoother gaming experiences with consoles and PCs.
Connectivity Options
HDMI Ports
Three HDMI 2.0 ports for connecting gaming consoles, streaming devices, and Blu-ray players
USB Connectivity
Two USB ports for media playback from external storage devices and peripheral connections
Wireless Connectivity
Dual-band Wi-Fi and Bluetooth for wireless streaming and device connections
Ethernet Port
Wired network connection for stable internet access and streaming
Digital Audio Out
Optical audio output for connecting to soundbars and home theater systems
CI+ Slot
Common Interface slot for conditional access modules and pay-TV services
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound | Input source issue, backlight failure | Check input source, verify HDMI connection, reset picture settings |
| No sound | Audio settings, external speaker connection | Check volume, audio output settings, verify speaker connections |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear line of sight to TV IR sensor |
| Apps not loading | Internet connection, app cache | Check internet, clear app cache, update software |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Verify internet connection and network settings
- App Crash: Clear app cache or reinstall application
- Update Failed: Check internet connection and storage space
- Audio Sync: Adjust audio delay settings in sound menu
- Picture Freeze: Restart TV or check signal source
Manual Downloads
Current Model Manuals
43U7965DB
43 inch Fire TV Edition
43UA3D63DB
43 inch Android TV
43C350LU
43 inch 4K LED TV
43V35KU
43 inch Vidaa TV
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