Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack and Inspect: Carefully remove all packaging materials and inspect the TV for any damage during shipping.
- Attach TV Stand: If using the stand, attach it securely to the TV base using the provided screws.
- Wall Mounting: For wall mounting, use a VESA 400x400mm compatible mount and ensure proper wall support.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, antenna, gaming consoles, and other devices to appropriate ports.
- Initial Setup: Turn on the TV and follow the on-screen setup wizard for initial configuration.
Specifications
| Model Number | 55UL2163DBC |
| Display Type | 4K Ultra HD LED |
| Screen Size | 55 Inches |
| Resolution | 3840 x 2160 pixels |
| Smart TV Platform | Android TV |
| HDR Support | HDR10, HLG |
| Refresh Rate | 60Hz |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| HDMI Ports | 3 x HDMI 2.0 |
| USB Ports | 2 x USB 2.0 |
| Power Consumption | 120W (typical) |
| Dimensions (with stand) | 123.2 x 76.5 x 27.8 cm |
| Weight | 17.8 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on LCD panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Toshiba Customer Service at 1-800-631-3811 or visit Toshiba.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity for all your content.
Android TV Platform
Access thousands of apps, games, and streaming services through the built-in Android TV platform with Google Assistant integration.
HDR Technology
High Dynamic Range support provides brighter brights, darker darks, and more vibrant colors for a more realistic viewing experience.
Dolby Audio
Immerse yourself in rich, detailed sound with Dolby Audio technology that enhances dialogue clarity and creates a cinematic audio experience.
Voice Control
Use Google Assistant to control your TV, search for content, and manage smart home devices using just your voice.
Game Mode
Reduce input lag and enhance responsiveness for a better gaming experience with dedicated game mode settings.
Connectivity Options
HDMI Connectivity
Three HDMI 2.0 ports for connecting gaming consoles, streaming devices, and Blu-ray players
Wireless Connectivity
Built-in Wi-Fi and Bluetooth for wireless streaming and device connections
USB Ports
Two USB ports for media playback from external storage devices
Ethernet Port
Wired network connection for stable internet connectivity
Digital Audio Output
Optical audio output for connecting to soundbars and home theater systems
Component/Composite Inputs
Legacy inputs for connecting older devices and gaming consoles
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound works | Input source issue, backlight failure | Check input source, adjust picture settings, reset TV |
| Poor Wi-Fi connection | Signal interference, router issues | Move router closer, reduce interference, use Ethernet connection |
| Remote control not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, pair remote |
| No sound from TV | Volume muted, audio settings incorrect | Check volume settings, verify audio output selection, reset audio |
| Picture quality issues | Signal quality, incorrect settings | Check signal source, adjust picture settings, update firmware |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E002: Backlight failure - Contact service center
- E003: Main board communication error - Reset TV to factory settings
- E004: T-Con board issue - Contact service center
- E005: Panel defect - Contact service center for panel replacement
- E006: Software update failure - Retry update with stable internet
Manual Downloads
Current Model Manuals
55UL2163DBC
55" 4K Android TV
55UL3163DBC
55" 4K Pro TV
65UL2163DBC
65" 4K Android TV
50UL2163DBC
50" 4K Android TV
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