Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Setup
- Unbox and Inspect: Carefully unbox the TV and check for any damage. Remove all protective packaging.
- Assemble Stand: Attach the TV stand to the base using provided screws and tools.
- Choose Location: Select a stable, flat surface with proper ventilation and away from direct sunlight.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Initial Setup: Turn on the TV and follow the on-screen Fire TV setup wizard.
- Network Connection: Connect to Wi-Fi or Ethernet and sign in to your Amazon account.
- Update Software: Allow the TV to download and install the latest software updates.
Specifications
| Model Number | 75U7960DB |
| Screen Size | 75 inches |
| Display Technology | 4K Ultra HD LED |
| Resolution | 3840 x 2160 pixels |
| Smart Platform | Amazon Fire TV |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 60Hz |
| Audio Output | 20W (2 x 10W) |
| Connectivity | 4x HDMI, 2x USB, Ethernet, Wi-Fi, Bluetooth |
| Power Requirements | 100-240V, 50/60Hz |
| Dimensions (with stand) | 167.8 x 102.8 x 35.8 cm |
| Weight (with stand) | 32.5 kg |
| VESA Wall Mount | 400 x 400 mm |
Warranty Information
- Manufacturer Warranty: 2 years parts and labor
- Panel Warranty: 1 year on LCD panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Toshiba Customer Service at 1-800-631-3811 or visit Toshiba.com/support
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity for all your content.
Amazon Fire TV Built-in
Access over 1 million movies and TV episodes, plus thousands of channels, apps, and Alexa skills directly from your TV.
Dolby Vision HDR
Enjoy enhanced contrast, superior brightness, and more vibrant colors with Dolby Vision high dynamic range technology.
Alexa Voice Control
Use your voice to search for content, control smart home devices, adjust volume, and more with the included Alexa Voice Remote.
REGZA Engine 4K
Toshiba's advanced picture processing technology upscales HD content to near-4K quality and optimizes color and contrast.
Game Mode
Reduce input lag and enhance responsiveness for smoother gaming experiences with consoles and PC connections.
Connectivity Options
HDMI 2.0
4 ports supporting 4K@60Hz, HDR, and HDCP 2.2 for gaming consoles and streaming devices
USB 2.0/3.0
2 USB ports for media playback from external storage devices
Wi-Fi & Ethernet
Dual-band Wi-Fi and Ethernet port for stable internet connectivity
Bluetooth 5.0
Connect wireless headphones, speakers, and other Bluetooth devices
Digital Audio Out
Optical audio output for connection to soundbars and home theater systems
Component/Composite
Legacy input options for older gaming consoles and devices
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, power outlet issue | Check power connections, try different outlet, check remote batteries |
| No picture but sound works | Input source issue, backlight failure | Check input source, adjust picture settings, reset TV |
| No sound | Volume muted, audio settings incorrect | Check volume levels, verify audio output settings, restart TV |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, move closer to router, check network settings |
| Remote not working | Dead batteries, pairing issues | Replace batteries, re-pair remote, use Fire TV app as alternative |
| Apps not loading | Internet connection, app cache issues | Check internet connection, clear app cache, update apps |
Common Error Codes
- No Signal: Check HDMI connections and input source selection
- Network Error: Verify Wi-Fi/Ethernet connection and restart router
- App Crash: Clear app cache or reinstall the application
- Update Failed: Check internet connection and storage space
- Audio Sync Issues: Adjust audio delay settings in sound menu
- Picture Quality Issues: Check picture settings and source quality
Manual Downloads
Current Model Manuals
75U7960DB
75" Fire TV 4K UHD
75U7960DW
75" Fire TV White
75U7950DB
75" Fire TV Pro
75U7970DB
75" Fire TV QLED
Popular Previous Models
75L7110DB
75" Fire TV 2022
75L7310DB
75" Fire TV Plus
75L7210DB
75" Fire TV Edge
75L7410DB
75" Fire TV Max