Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unpack and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Choose Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand: Secure the TV stand using provided screws and ensure it is firmly attached.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Antenna/Cable Connection: Connect antenna or cable TV input to the appropriate port.
- Initial Setup: Follow on-screen instructions to configure language, network, and channel settings.
Specifications
| Model Series | REGZA 55U2963DG |
| Display Type | LED LCD |
| Screen Size | 55 inches |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart TV Platform | Amazon Fire TV |
| HDR Support | HDR10, HLG |
| Refresh Rate | 60Hz |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| HDMI Ports | 3 x HDMI 2.0 |
| USB Ports | 2 x USB 2.0 |
| Power Consumption | 85W (typical) |
| Dimensions (with stand) | 123.2 x 78.5 x 28.5 cm |
| Weight | 15.8 kg |
Warranty Information
- Full Warranty: 1 year parts and labor
- Panel Warranty: 2 years on LCD panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Toshiba Customer Service at 1-800-631-3811 or visit Toshiba.com
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity for all your content.
REGZA Engine
Toshiba's proprietary image processing technology enhances color, contrast, and clarity for a superior viewing experience.
Amazon Fire TV Built-in
Access thousands of channels, apps, and Alexa skills with the built-in Fire TV experience, including popular streaming services.
HDR Support
High Dynamic Range technology provides greater contrast and color accuracy, making bright scenes brighter and dark scenes deeper.
ClearScan 200
Advanced motion processing technology reduces blur and judder for smoother action scenes and sports viewing.
Dolby Audio
Enhanced sound quality with Dolby Audio support delivers rich, immersive audio that complements the stunning 4K visuals.
Smart Features Explained
Voice Control
Use Alexa voice commands to search for content, control playback, and manage smart home devices
App Store
Access to thousands of apps and games through the Amazon Appstore
Screen Mirroring
Mirror your smartphone or tablet screen to the TV for easy content sharing
Parental Controls
Set viewing restrictions and time limits for child-safe entertainment
Multi-room Audio
Sync audio with compatible Echo devices throughout your home
Live TV Overlay
View live TV picture-in-picture while browsing streaming content
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, power outlet issue | Check power connections, try different outlet, check remote batteries |
| No picture/sound | Input source incorrect, cable connections loose | Verify input source, check all cable connections, restart TV |
| Poor picture quality | Signal strength weak, incorrect picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, incorrect password | Restart router, re-enter Wi-Fi password, check network settings |
| Remote not working | Dead batteries, obstruction, pairing issue | Replace batteries, ensure clear line of sight, re-pair remote |
| Apps not loading | Internet connection slow, app updates needed | Check internet speed, update apps, clear app cache |
Common Error Codes
- E001: Power supply issue - Check power connections and restart
- E101: Network connection error - Check Wi-Fi/Ethernet connection
- E202: Software update failed - Retry update with stable internet
- E305: HDMI connection issue - Check HDMI cable and port
- E401: Audio system error - Check audio settings and connections
- E501: System memory full - Clear cache and unused apps
Manual Downloads
Current Regza Series
55U2963DG
55" 4K Fire TV Edition
65U2963DG
65" 4K Fire TV Edition
43U2963DG
43" 4K Fire TV Edition
50U2963DG
50" 4K Fire TV Edition
Previous Models
55L711U18
55" 4K Smart TV
49L341U18
49" Full HD TV
43L341U18
43" Full HD TV
32W1863DG
32" HD Ready TV