Installation Guide
Tools Needed:
- Philips screwdriver
- Spirit level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack and Inspect: Carefully remove all packaging materials and inspect the TV for any visible damage.
- Attach Stand: If using the stand, attach it securely to the TV base using the provided screws.
- Wall Mounting: For wall mounting, use a VESA-compatible mount and ensure proper wall support.
- Connect Power: Connect the power cord to a properly grounded UK socket (230V, 50Hz).
- Connect External Devices: Connect HDMI cables for set-top boxes, gaming consoles, and other devices.
- Initial Setup: Turn on the TV and follow the on-screen setup wizard for language, region, and network settings.
Specifications
| Model Series | 55UL5B63DB |
| Screen Size | 55 inches |
| Display Technology | 4K Ultra HD LED |
| Resolution | 3840 x 2160 pixels |
| HDR Support | HDR10, HLG |
| Smart TV Platform | Amazon Fire TV |
| Connectivity | 4x HDMI, 2x USB, Ethernet, Wi-Fi |
| Sound Output | 20W Dolby Audio |
| Power Requirements | 230V, 50Hz, 120W |
| Dimensions (with stand) | 123.2 x 78.5 x 28.5 cm |
| Weight | 15.8 kg |
| Energy Rating | A |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Toshiba UK Customer Service at 0344 847 8948 or visit Toshiba-UK.com
Key Features
4K Ultra HD Resolution
Experience stunning picture quality with four times the resolution of Full HD, delivering incredible detail and clarity for all your content.
Amazon Fire TV Built-in
Access thousands of apps, movies, and TV shows with the integrated Amazon Fire TV platform, including Netflix, Prime Video, and BBC iPlayer.
HDR Technology
High Dynamic Range support brings out the full colour spectrum and contrast, providing more realistic and vibrant images.
Alexa Voice Control
Use your voice to control the TV, search for content, and manage smart home devices with built-in Alexa compatibility.
Dolby Audio
Enhanced sound quality with Dolby Audio technology delivers clear dialogue and immersive audio for movies, sports, and music.
Game Mode
Optimised settings for gaming with reduced input lag and enhanced picture quality for a more responsive gaming experience.
Smart Features Explained
Freeview Play
Access to all UK terrestrial channels with catch-up services from BBC, ITV, Channel 4, and more
Screen Mirroring
Mirror your smartphone or tablet screen directly to the TV for easy content sharing
Parental Controls
Set viewing restrictions and content filters to manage family viewing time
Energy Saving Mode
Automatic brightness adjustment and power management to reduce energy consumption
Multiple User Profiles
Create individual profiles with personalised recommendations and settings
Automatic Updates
Regular software updates to ensure optimal performance and new features
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, replace remote batteries, try manual power button |
| No picture but sound | Input source issue, backlight failure | Check input source, adjust brightness settings, reset picture settings |
| No sound | Volume muted, audio settings incorrect | Check volume level, verify audio output settings, test different sources |
| Wi-Fi connection issues | Network problems, incorrect settings | Restart router, check network password, reset network settings |
| Remote control not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear line of sight to TV IR sensor |
| Picture quality issues | Signal problems, incorrect settings | Check signal strength, adjust picture settings, update software |
Common Error Codes
- E001: Power supply issue - Check power connection and socket
- E101: Network connection error - Check internet connection and settings
- E202: Software update failed - Retry update with stable connection
- E305: HDMI connection issue - Check cable and port connections
- E401: Audio system error - Check audio settings and connections
- E505: System memory full - Clear cache and unused apps
Manual Downloads
Current UK Models
55UL5B63DB
55" 4K Fire TV
65UL5B63DB
65" 4K Fire TV
43UL3A63DB
43" 4K Smart TV
50UL3A63DB
50" 4K Smart TV
Popular Previous UK Models
55UL2163DB
55" 4K Android TV
43V5863DB
43" Full HD TV
32WK3C63DB
32" HD Ready TV
65UL7063DB
65" 4K HDR TV