Installation Guide
Tools Needed:
- Measuring tape
- Screwdrivers (flat and Phillips)
- Level
- Pencil
- Drill (if wall mounting)
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and access to electrical outlet.
- Clear Surrounding Area: Ensure minimum 10cm clearance on all sides for proper ventilation.
- Check Power Requirements: Verify electrical outlet meets specifications (230V, 50Hz, 13A).
- Remove Packaging Materials: Remove all protective films, tapes, and packaging from microwave.
- Position Microwave: Place on stable surface or install according to mounting instructions.
- Electrical Connection: Plug into grounded electrical outlet. Do not use extension cords.
- Initial Setup: Set clock and perform initial test with cup of water.
Specifications
| Model Series | ER-SS20 |
| Type | Solo Microwave Oven |
| Color | Stainless Steel / Black |
| Capacity | 20 Liters |
| Power Output | 1000W (Microwave) |
| Control Type | Digital Touch Controls |
| Energy Rating | A (Efficient) |
| Cavity Dimensions | 315 x 315 x 210 mm |
| Turntable Diameter | 255 mm |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 31 x 52 x 44 cm |
| Weight | 15 kg |
| Preset Programs | 8 Auto Cook Menus |
Warranty Information
- Full Warranty: 1 year parts and labor
- Magnetron Warranty: 5 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Toshiba Customer Service at 1-800-555-0123 or visit Toshiba.com
Key Features
Inverter Technology
Toshiba's advanced inverter technology provides continuous power delivery for even cooking and defrosting, eliminating cold spots and ensuring consistent results.
Sensor Cooking
Intelligent humidity and temperature sensors automatically adjust cooking time and power levels for perfect results every time.
Eco Mode
Energy-saving eco mode reduces standby power consumption by up to 50%, helping you save on electricity bills.
Quick Start
One-touch quick start function allows immediate operation at full power for convenient quick heating.
Child Safety Lock
Safety lock feature prevents accidental operation, making it safe for households with children.
Turntable System
360-degree rotating glass turntable ensures even cooking distribution throughout the food.
Cooking Programs Explained
Popcorn
Automatic program optimized for perfect popcorn every time
Beverage
Quick heating program for coffee, tea, and other beverages
Pizza
Special program for reheating pizza while maintaining crispiness
Potato
Automatic cooking for baked potatoes with perfect texture
Frozen Food
Defrost and cook program for frozen meals
Chicken
Optimized program for cooking chicken pieces evenly
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed, power issue, child lock activated | Ensure door is latched, check power supply, disable child lock |
| Uneven cooking | Turntable not rotating, overloading | Check turntable movement, reduce food quantity |
| Sparking inside | Metal objects, damaged waveguide cover | Remove metal objects, check for damaged parts |
| Display not working | Power interruption, control panel issue | Reset by unplugging for 10 minutes, check connections |
| Unusual noises | Turntable obstruction, fan issue | Clear turntable area, check ventilation |
| Food not heating | Power setting incorrect, magnetron issue | Check power settings, contact service if persistent |
Error Codes
- E1: Temperature sensor error - Unplug for 10 minutes
- E2: Communication error - Reset microwave
- E3: Door switch issue - Check door closure
- E4: Magnetron temperature high - Allow to cool
- E5: Keypad error - Clean control panel
- E6: Memory error - Reset to factory settings
Manual Downloads
Current Model Manuals
ER-SS20
20L Solo Microwave
ER-GG25
25L Grill Microwave
ER-CS30
30L Convection Microwave
ER-SS23
23L Black Microwave
Popular Previous Models
MM-EM21P
21L ECO Microwave
MM-BM20
20L Basic Microwave
ER-MM25
25L Silver Microwave
MM-AM19
19L Advanced Microwave